Process-Centered Management
Effectiveness. Efficiency. Excellence. Accountability.
The LPDG Process-Centered Management approach guides our Process Improvement Consultants and clients to build-in business value into every process improvement initiative. Our approach takes a holistic business view by integrating: best practices for process analysis and design, change management and pragmatic methods for deploying value-driven business processes and sustainment of a culture of process excellence. LPDG’s design approach is built in four phases and supported by techniques and templates to support each phase for an effective completion of process designs.
If you can't describe what you are doing as
a process, you don't know what you're doing.
Value to Your Business
Assess
Value to Your Business
Improve
Value to Your Business
Deliver
Value to Your Business
Attain
Process-Centered Management
Enabled by a Value-Add Process Model
EFFECTIVE
-> Customer-centric
-> Linked to business strategy
-> Linked to process architecture
-> Process intent defined
-> Business capability
-> Process boundaries defined
-> Innovative process design
EFFICIENT
-> Value-added work
-> Comprehensive & pragmatic
-> Continuous flow
-> Adaptable to new challenges
-> Repeatable & systemized
-> Performers able to perform
-> Linked to up/down stream processes
EXCELLENCE
-> Modeling Excellence
-> Excellence in naming convention
-> Quality documentation
-> Accessible to stakeholders
-> Best practices in business rules
documentation & management
ACCOUNTABILITY
-> Process ownership & governance
-> Execution in compliance
-> Measurable value to customers & stake holders
-> Traceable performance
-> Managed performance
-> Managed improvements
