Lulu Process Design Group
GENERATING VALUE THROUGH SYSTEMATIC PROCESS INNOVATION


Lourdes Gonzalez, CEO & Founder
412 S 13th Streer Suite 412
Boise ID 83702
Tel: 208-602-0513
E-mail: lourdes@lulupdg.com
https://luluprocessdesigngroup.com

CAPABILITY STATEMENT

PERFORMANCE EXCELLENCE CONSULTING FIRM


Lulu Process Design Group (LPDG) is an Industrial Engineering consulting firm specializing in Business Process Management (business process design & improvement), Organizational Change Management and Project & Program Management. LPDG is a DBE certified, women-owned and economically disadvantaged WOSB firm. We focus on a seamless integration of business strategy & process architecture, people, technology and company culture to enable sustainable business value.


CORE COMPETENCIES


Business Process Management

  • Analysis, design and improvement of business processes
  • Business Process Maturity Assessment
  • Business Process Management -Center of Excellence
  • Documentation of business processes
  • Lean Six Sigma & Process Management Training


Industrial Engineering

  • Project & Program Management for process deployment
  • Time and Motion Studies
  • Ergonomic Workstation Design & Studies
  • Resource Capacity Planning
  • Lean Manufacturing & Healthcare Programs
  • Kaizen Event Facilitation


Organizational Change

  • Organizational Change Management (OCM) Analysis - PROSCI Methodology
  • OCM Risk Mitigation in IT projects
  • Customized Baldrige Performance Excellence Criteria-based organizational assessment
  • Roles & Responsibilities Analysis

REPRESENTATIVE CURRENT & PAST PERFORMANCE

References Available Upon Request

We offer services to clients in the Manufacturing, Healthcare, Mining & Metals, Government & Public Services, and Hospitality markets.


Current:


Past Performance:

Idaho Transportation Department:

  • Establishing competency of Business Process Management
  • Organizational Change Management to mitigate risks of IT projects

5RMK Inc:

  • Designed and deployed business process to manage international personnel immigration requirements for large-scale mining operations
  • Sub-contracted to establish Project Management activities for large-scale WaterFix construction project in CA

Semiconductor Industry:

  • Architected Enterprise-wide Business Process Management (BPM) competencies: Center of Excellence, Business Process Maturity Assessment, Value-driven improvement projects, certification training programs;
  • Designed and deployed enterprise-wide supply chain processes

Renewable Energy Industry:

  • Industrial Engineering: Design plant layout for Photovoltaic PV Panel Manufacturing plant expansion
  • Designed & deployed start-up operations for Receiving, Warehousing and Shipping operations.

Consumer Industry:

  • Designed Sales Business Processes to increase conversion of leads to sales.
  • Facilitated Lean Six Sigma Trainings
  • Reduced supply chains costs in LaserJet corporation using Industrial Engineering, Six Sigma and Simulation techniques

Healthcare Industry:

  • Co-facilitated training Baldrige Performance Excellence criteria-based training for examiners

DIFFERENTIATORS: Industrial Engineering technical expertise and over 30 years of experience. Uncompromisingly focused on helping customers achieve the value of a process-driven business.

NAICS Codes

Company Profile & Certifications


541611 Administrative Management and General Management Consulting Services (Primary)
541614 Process, Physical Distribution, and Logistics Consulting Services
541330 Engineering Services
541618 Other Management Consulting Services
541690 Other Scientific and Technical Consulting Services
541990 All Other Professional, Scientific, and Technical Services
541930 Translation and Interpretation Services


DUNS NUMBER
031442285




CAGE CODE
8AD51




Small Business Status & Certifications:
✓ Disadvantaged Business Enterprise (Idaho-DBE)
✓ Women-Owned Small Business (WOSB)
✓ Economically Disadvantaged Women-Owned Small
Business (EDWOSB)
✓ Small Disadvantaged Business (SDB)